Privacy Policy
Privacy Policy
This Privacy Policy is effective as of February 14, 2013.
Welcome! Service Electric Cablevision (“SECV”) is committed to protecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us on our website (“Website”) (the phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc.). We believe that greater protection of personal privacy on the Web will not only protect consumers, but also increase consumer confidence and ultimately their participation in online activities. SECV intends to give you as much control as possible over your personal information.
The purpose of our privacy policy (“Privacy Policy”) is to inform you about the types of personally identifiable information we gather about you when you visit our Website, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. This Privacy Policy applies only to users accessing our Website from the United States. Please read our complete Privacy Policy. Please review this page periodically, as we will occasionally update this Privacy Policy. We want you to be fully aware and confident of how your information is used on our Website because we appreciate the trust you have placed in us. By using our Website, you consent to the collection and use of your information by SECV, as stated below. This Privacy Policy is part of, and governed by SECV’s Terms of Use which is available at www.secv.com/terms. If you do not agree to the terms of our Privacy Policy or the Terms of Use, please do not use this Website.
Personal Information Which We Collect
Our Website may contain links to other websites. We encourage users to be aware when they leave this Website. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors or other sites to which we provide links from our Website. SECV does not endorse, approve or certify these other websites, and we do not guarantee the accuracy, completeness, efficacy, or timeliness of the information contained on these sites. This Privacy Policy applies to information collected by our Website, and you should check the applicable privacy policy of the website sponsor when linking to other websites.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may request that you voluntarily supply us with personal information, including your e-mail address, postal address, home or work telephone number, credit card number (only if you choose to purchase a product online), for such purposes as correspondence, making a purchase, or participating in online contests, sweepstakes, surveys or games. If you choose to give us personal information via the Internet that we or our business partners may need, for example, to correspond with you, to process an order or to provide you with a subscription, then it is our intent to let you know how we will use such information. Whether or not you provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to access certain services, resources, offers or content on our Website.
Like many other commercial sites, our Website may utilize a standard technology called a “cookie” to collect information about how our Website is used. Cookies were designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was previously browsing the site. Our cookies cannot retrieve any other data from your hard drive or pass on a computer virus. Our Website may use cookies to enhance your visit. Cookies can securely store a user’s password, identify which parts of a site have been visited or keep track of selections, such as those selected in a “shopping cart.” Our cookies may collect a domain name (for example, “aol.com” or “netcom.com”) and track a path through our web pages. We only use cookies to gather the information indicated in this Privacy Policy and do not use cookies to gather personal identifying information about you (such as your name) without your consent. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of the Website may not function properly if you refuse cookies. Computer “cookies” are safe and are simply the best way for us to offer you the most enjoyable user environment.
We MAY require you to supply us with personal information (demographic information such as age, income, education, population data, zip codes) during a “registration” process online prior to using certain features of our Website (for example, prior to entering an online sweepstakes). We use this general information in statistical form to understand our Website’s demographics, such as percentage of male and female users, geographic location, age ranges, or a combination of these or other demographics. As detailed below, we will not share specific information about you to advertisers or third parties without your consent.
Use of User Information
We may perform statistical analyses of aggregate (group) user behavior. This allows us to measure relative consumer interest in the various areas of our Website for product development purposes. Any information we collect is used for our own internal purposes to improve the content of the Website, to enhance users’ experiences when visiting our Website, to customize the content and/or layout of our pages, and to provide the services required by an individual user. We do not use personal identifying information for any reason that is not disclosed either in this Privacy Policy or at the time the information is requested. Aside from an automatic reply to an e-mail received by us, it is our intent not to e-mail to you unless you request a particular service, or consent to being contacted by e-mail. There may be instances where you will have the opportunity to subscribe to an e-mail list that will send information about the site or our advertisers to your e-mail address, but after an initial mailing gauging your interest this will be continued only with your permission and consent.
Disclosure to Third Parties
We DO NOT share personal identifying information with any third party without your permission. We disclose only in aggregate (group) form our statistical analyses or demographics of users to third parties, such as advertisers or other business partners. This aggregate information does not include names or e-mail addresses. In some instances, we operate shared websites with businesses affiliated with us. Our Privacy Policy will apply to these websites. PLEASE BE AWARE that when you voluntarily disclose personal information (such as your name or e-mail address) in chat areas or bulletin boards or to third parties, that information may be collected by others outside our control and may result in unsolicited messages from others.
However, we will disclose personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend the rights or property of Service Electric Cablevision, Inc.; or (c) act in urgent circumstances to protect the personal safety of users of the Website or the public.
In addition, as we continue to develop our business, we might sell our business or buy another business. In such transactions, customer information is generally one of the transferred business assets. In the event that Service Electric Cablevision, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets.
Editing, Updating, Correcting and Deleting User Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, or if you have questions regarding our Privacy Policy, the accuracy of your personal information or the use of the information collected, please let us know by sending us an e-mail to CorporateOffice@secv.com. You also can write us at:
Service Electric Cablevision
Attn: Website Privacy Policy
3140B Tilghman Street, PMB 174
Allentown, PA 18104
Please be sure to include your e-mail address, full name, and your question(s) and, if applicable, specifically what information you do not want to receive. If you would like to update or correct your e-mail address, street address or other personal information with us, please contact us the same way. Please note that sometimes these requests may take some time to be effective, and if you delete certain information, you may not be able to continue to access certain portions of our website without entering additional information.
Security of Information
We seek to ensure the security of personal information submitted by our users. When collecting credit card information for online purchases, we offer secured-server transactions that encrypt your information in transit to thwart someone from intercepting it and misusing it. When we collect other information from our users, it is stored in an area to which the general public does not have access.
Opting-out
At times while assessing our Website, a user may be given a choice of “opting-out” of certain uses of his or her information. We will provide this choice where appropriate.
Children’s Privacy (Under the Age of 13)
SECV takes children’s privacy seriously and wants children and parents to understand that our Website is not intended for children under the age of 13. If you are under the age of 13, please do not use this Website. We do not seek to collect personal information about children through our Website. If we become aware that a person submitting personal information to us through any part of our Website is a child under the age of 13, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. Since we do not seek to collect any personal information about children, and we delete information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, we will of course honor that request. Please contact us at CorporateOffice@secv.com.
